Voyager Reports Multiple ‘Service Disruptions’ After Encouraging Users to Trade Dogecoin

Crypto trading system Voyager has actually gone off-line a number of times given that Thursday due to “immense ongoing volume,” after its authorities Twitter account sent multiple tweets encouraging users to buy as well as trade dogecoin (DOGE) on its application.

“We’re still working to stabilize our scalability, and performing system upgrades,” according to a tweet fromVoyager “We just wanted to keep you updated as we work to get the system back online. We apologize for the inconvenience.”

At press time, Voyager’s assistance group sent at the very least 4 e-mails to its users dealing with the solution disturbances given that the system’s initial tweet on Thursday regarding dogecoin. In that initially tweet the trading system asked users to inform their buddies regarding Voyager with a web link to support of just how to acquire as well as trade the escalating cryptocurrency.

Angry users show up to have actually taken their frustration to Twitter, also. As one individual wrote: “Voyager is the reason I missed out on at 25% this morning. I was digging it until my deposit was continually denied. The thousands I’ve missed out on brings much shame.”

An agent standing for Voyager has actually not reacted to CoinDesk’s ask for remark.

In a Thursday e-mail from Voyager’s assistance group assessed by CoinDesk, Voyager asserted the solution interruption scheduled to “an unexpected event from a system upgrade.” Another e-mail sent out on Friday kept in mind “immense ongoing volume” from both “new accounts and trading.”

“All funds are safe,” according to Friday’s e-mail. “While we experience these volume increases, the Voyager app may periodically undergo maintenance periods to ensure systems are able to operate efficiently during this surge in demand.”

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